1. Agreement
These Terms of Service (the “Terms”) govern your use of clyr’s websites, applications, messaging, communities, calls, and related services (the “Service”). By creating an account or using the Service, you agree to these Terms and our Privacy Policy and Safety information. If you do not agree, do not use clyr.
2. Eligibility and accounts
- You must be at least 13 and old enough to consent to the Service under the law where you live. A parent or guardian must consent where required.
- Provide accurate registration information and keep it current. Do not share, sell, or transfer your account.
- You are responsible for your password, recovery methods, approved devices, and activity under your account. Use two-factor authentication and revoke devices you no longer control.
- Tell us promptly at security@clyrzones.com if you believe your account or device is compromised.
3. What clyr provides
clyr is a communication platform for direct messages, group conversations, zones, channels, friend connections, notifications, voice and video calls, and screen sharing. Features may differ across web, iOS, and Android and may change as clyr develops.
4. End-to-end encrypted messages
Supported private messages are encrypted on a sender’s device and decrypted on approved recipient devices. Our systems ordinarily receive encrypted message records—not their plaintext—including ciphertext, nonces, authenticated metadata, and encrypted key envelopes needed to deliver and sync messages.
- New devices are not automatically entitled to conversation history. Device approval, key verification, security-number comparison, and key-change warnings help you decide which devices to trust.
- Revoking a device prevents it from receiving newly distributed conversation keys, but cannot erase messages or keys it already received, decrypted, copied, or cached.
- Encryption cannot protect content after a participant shares it, captures it, reports it, or uses a compromised device.
- Because the web client is delivered through a browser, protect your account and device and pay attention to Clyr’s key-change warnings. No browser service can promise protection from a compromised device or malicious software running before encryption.
Technical and product details may evolve. We will not describe a conversation as end-to-end encrypted unless the participating clients support that mode.
5. Reports and deliberate disclosure
Clyr cannot ordinarily browse the plaintext of end-to-end encrypted conversations. When a user reports a message, the reporting client shows exactly what will be disclosed, decrypts the selected message and a small surrounding snippet on that user’s device, and sends that disclosed copy with the reason and relevant context to Trust & Safety. People whose messages are included are notified that the selected content is no longer private to the conversation and why it was submitted. The rest of the conversation remains unavailable to reviewers unless separately reported.
Do not make knowingly false or abusive reports. We may preserve a report and related account or security records while we investigate, enforce these Terms, handle an appeal, or meet legal obligations.
6. Calls
Clyr uses WebRTC and signaling to connect participants. Call media is intended to travel directly between participants when networking conditions allow; our signaling systems coordinate the connection but do not record call audio or video. Peer-to-peer communication can reveal network information to other participants, and browser or operating-system permissions control microphone, camera, and screen access. Connectivity may depend on third-party networks and, if relay services are introduced or required, media routing may not remain direct. We will describe material routing changes in the product or policy.
7. Your content
You keep ownership of content you submit. You give Clyr a limited, worldwide, non-exclusive licence to host encrypted records, route content to people and spaces you select, render content on your devices, operate safety features you invoke, and maintain the Service. This licence lasts only as needed to provide the Service, comply with law, resolve disputes, and enforce these Terms.
You are responsible for having the rights to anything you upload or share, including images, audio, video, links, and profile content.
8. Acceptable use
Do not use clyr to:
- break the law or facilitate illegal activity;
- exploit or endanger children, share sexual content involving minors, or groom anyone;
- threaten, harass, stalk, dox, impersonate, or non-consensually expose another person;
- send spam, scams, malware, credential theft, or deceptive promotions;
- infringe intellectual property, privacy, publicity, or other rights;
- attack, scrape, probe, overload, reverse engineer, or evade the security or moderation of the Service; or
- coordinate serious harm or use clyr in a way that creates unreasonable risk for others.
9. Zones and moderation
Zone owners and moderators set local rules, roles, and permissions and may remove members or content from their spaces. They are not Clyr employees or agents. Clyr may separately restrict content, features, devices, zones, or accounts when reasonably needed to protect people, investigate abuse, comply with law, or enforce these Terms. You may appeal eligible decisions through Data & account requests.
10. Service availability
clyr is provided on an “as available” basis. We work to keep it reliable and secure, but features may contain bugs, be interrupted, or change. We may suspend a feature for maintenance or safety. To the extent permitted by law, we disclaim implied warranties and are not responsible for indirect, incidental, special, consequential, or lost-profit damages arising from your use of the Service. Nothing in these Terms excludes rights or liability that law does not allow us to exclude.
11. Suspension, termination, and deletion
You may stop using clyr and request account deletion at any time. We may suspend or terminate access for serious or repeated violations, security risks, non-payment for a future paid service, legal requirements, or discontinuation of the Service. Deletion requests are verified and processed subject to lawful retention, fraud prevention, active disputes, safety investigations, and backup expiry. See our Privacy Policy for details.
12. Third-party services
The Service may link to or depend on independent infrastructure, app stores, operating systems, browsers, websites, or integrations. Their terms and privacy practices apply to their services, and Clyr is not responsible for third-party content or availability.
13. Changes and governing law
We may update these Terms to reflect product, legal, or safety changes. We will post the updated date and provide additional notice when a change materially affects your rights. Continued use after the effective date means you accept the revised Terms.
These Terms are governed by the laws of Canada and the province or territory where Clyr’s principal place of business is located, without regard to conflict-of-law rules, except where mandatory law where you live requires otherwise.
14. Contact
Questions about these Terms: legal@clyrzones.com. Privacy questions: privacy@clyrzones.com. Safety reports: safety@clyrzones.com.